The Thing on the Shore takes place in a call center in Whitehaven. When Artemis Black (from The Leaping) is assigned to manage the centre on behalf of a mysterious multinational corporation called Interext, the isolation and remoteness of the place encourage him to implement a decidedly unhinged personal project, installing what purports to be cutting-edge AI technology, with a real, "human" voice, on the automated answering systems. As a result of Artemis's actions, one of his employees, Arthur, becomes aware of an intangible landscape inside the labyrinthine systems of the call-centre--a landscape in which he can feel some kind of otherworldly consciousness stirring and in which, perhaps as a result of his father's increasingly alarming eccentricities, he feels that he could find his recently deceased mother. Arthur takes refuge in this belief as his father, his job, and his house slowly deteriorate around him. He begins to conflate the mysterious, interstitial region that exists down the phonelines with the sea, as that was where his mother drowned. In a way he is right--Artemis's meddlings have attracted something, it is just not as benevolent as he thinks.
Release date:
November 5, 2013
Publisher:
Jo Fletcher Books
Print pages:
433
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Arthur had been what, twelve years old. So this was, what, fourteen years ago. He had woken up, not knowing why, and had lain there in bed and listened out for whatever it was that had disturbed him. He had not long to wait.
Raised voices from downstairs: the words were unclear but the sentiments were not. Arthur’s room was dark but for the moonlight coming in through the thin blue curtains. He got out of bed and went to look out of the window. No point, really, in trying to sleep now.
The moon hung fat and the stars also appeared extravagant; the sea was alive with the joyous shimmer of reflected light. Arthur looked at the sea and it looked like the perfect medium for life. It looked absolutely ideal. What if to be in the sea were to exist in a kind of luminous weightlessness? It sounded quite perfect. Of course you would not be surrounded by that light, not really, but what if?
Arthur was almost ignoring the shouting from downstairs, but not really ignoring it well enough. He shifted his gaze from the sea to the lighthouse. The lighthouse had a green light. He dimly remembered the lighthouse once having a white light, as most lighthouses in films and TV programs and illustrations did, but at some point—he couldn’t remember exactly when—the light of Whitehaven lighthouse had gone green. Sometimes, at night, Arthur liked to look at the lighthouse and lose himself in the rhythm of that light. It was not a very bright light, and there was no rotating beam extending from it. It did not flash suddenly; it was just a slow blinking. The light would subtly appear at the top of the red-and-white tower, and then disappear. A gleaming thing: less like a light and more like something green and precious that was reflecting some other light. Arthur liked the fact that it was green and that it was understated. He narrated the status of the light in his head: on-off-on-off-on-off-on-off. The words were stretched out in his head because the light was either on or off for what felt like a long time. A good three or four seconds, at least.
The front door slammed. Arthur tore his gaze away from the lighthouse and looked down at the floor. Some kind of continuous noise had suddenly stopped with that slamming. Then the front door opened again. He heard his dad calling from the doorway.
“Rebecca!”
But Rebecca, his mum, did not respond. She was running away. Why would she be running away? She was running across the grass toward the cliffs and the sea. Arthur could see her now, dressed all in white—thick white pajamas—hastening off. Harry, his dad, was out there too, although he was less prominent, wearing dark colors that did not stand out against the dark greens and browns of the scrubby ground. He wasn’t moving very quickly. He was shouting but he was not moving very quickly.
He was not moving quickly enough.
Arthur started trying to open the window but fumbled with the catch.
What had they been fighting about, anyway?
Arthur’s mum reached the cliffs and paused there. She turned back to look at Harry, who was now jerkily hopping and jumping toward her. He must not have had any shoes on. Arthur hammered on the window but neither parent looked up. He looked briefly at his mother standing there, luminous against the sea beyond; then, feeling some kind of desperate certainty about what was going to happen, he looked away. Looked at the lighthouse instead. From the corner of his eye he saw the shining figure of his mother slip away but, with some kind of world-shaking feat of mental strength, he concentrated on that flashing light instead. That on-off-on.
Arthur had experienced one of his lighthouse days. Not a day spent at the lighthouse; rather a day spent longing to be at the lighthouse. It was getting dark by the time he finally got down there after work, and after tea.
Increasingly, Arthur found himself alone. There were always traces of the fishermen, but the fishermen themselves tended to have left by the time he arrived. Of course it was not actually true that he was always alone at the lighthouse; it was just that he had started to become more and more aware of the solitude.
He leaned across the wall from which the fishermen fished, avoiding the smear of fish guts. The sea was relatively smooth and still. Not still—it was never still—but relatively flat. Nearly still. Arthur looked all the way out to the horizon and thought it was a bit weird, actually, the way that there seemed none of the usual peaks and troughs.
He pressed his cheek to the sandstone of the wall and closed his eyes.
Arthur was woken by cold water falling on his face. He stood up and saw that it was now dark. It was not raining, as he had first thought, but sea water was spraying up from the other side of the wall. The surface of the ocean appeared to be more agitated than it had been earlier. It looked like there was a disturbance of some kind—like in a film when a submarine was surfacing. Arthur watched raptly, hoping that something huge and monstrous would emerge, something that just kept coming and kept coming, more and more of it, some kind of shiny black tentacle, or a mass of shiny black tentacles … Or some kind of huge, blind, bulbous whale-like creature, grotesque in its enormity, pale-skinned and moaning, mouth open wide, the whole creature straining against its skin, somehow rising from the water even still, more and more of its flesh being revealed as the brine ran slickly back down the body of the beast, whatever it was, back into the liquid mass of the sea itself. Some kind of saucer-eyed, seal-faced titan with a blank expression and a gigantic mouth hanging open, an endless flood of water streaming from between its teeth as it rose up over Whitehaven, taller than the lighthouse, taller than any lighthouse, bigger than any building. Like Godzilla but just standing there, no apparent desire to destroy, no apparent anger, just a fucking horrible blankness, a terrible apathy, like this thing had just woken up and just wished it was dead.
Arthur looked out over the sea—now black under the night sky—and thought of a planet he had read about in the science bit of the newspaper. This was a planet that had been discovered outside our solar system, using a network of telescopes trained on a not-too-distant star. A water planet. One three times as large as the Earth and made almost entirely of water; a colossal spherical ocean wrapped around a ball of rock. That ocean was over fifteen thousand kilometers deep, which was a detail Arthur had not been able to forget. Fifteen thousand kilometers of water heading straight down. Fifteen meters seemed deep enough, to be honest. If you knew that the water beneath you was fifteen meters deep, that was enough to make you feel small; that was enough to make you feel like there was some serious depth below you. But fifteen thousand kilometers? That didn’t really bear thinking about. Arthur thought about it quite a lot, though.
The same planet was believed to have a thick atmosphere that rendered it permanently dark. There was no visible light from the sun reaching that ocean. It was hot, being seventy-five times closer to its sun than the Earth was to our sun, and yet the ocean remained liquid because of the weight of the atmosphere. So the water could reach nearly three hundred degrees Celsius and still not evaporate.
Theoretically there could be islands floating on this planet. Not made of rock or soil, but a kind of ice formed after it was subjected to phenomenal atmospheric pressures. Crystalline structures forced into existence through the compaction of water.
When they got a chance, they would turn the Hubble Space Telescope on to this planet in order to analyze its atmosphere. They would look for oxygen: something that only exists on Earth because of the presence of life there. Oxygen in the atmosphere of the water world would indicate the presence of life there, too, which would not be as impossible as it might sound, given the way weird creatures thrived around volcanic vents at the bottom of the sea on Earth. And what kind of life might exist in an ocean fifteen thousand kilometers deep?
Imagining this planet with its heaving, bottomless ocean, an impossibly hot ocean, an ocean totally enveloped in darkness, orbiting a red dwarf star—a dying star—felt very sad and eerie. It was an eerie sadness that Arthur could enjoy, though. He liked to imagine himself swimming through those black waters, somehow immune to—but not unaware of—the hideous temperatures. In these fantasies, the sky would flash red or white as unearthly storms tore open the heavy clouds, and barbed threads of lightning skittered across the peaks of the mountainous waves.
He imagined the whales, or their equivalent, that might live in those depths. These creatures would be blind and they would also be gargantuan. They would be pale and they would have strange skin able to deal with the heat and the pressure. They might have some kind of rigid exoskeleton. Maybe those creatures would be more insect than mammal, or God knows what else. It probably wasn’t even possible, though. The planet probably didn’t even exist. How could anybody really know? Still, he often imagined himself swimming—flailing—across the surface of that orb, and waiting for something alive to brush against his feet.
He now imagined something alive, one of those monsters from that planet, rising directly up out of the sea in front of him, somehow here with him, somehow in the water just by virtue of being from other water, as if all water were somehow connected; as if the oceanic depths of one planet were connected to the oceanic depths of another.
The sea off the shore of Whitehaven would boil and the creature would thrash its way up above the surface and halfway on to the land and, without even knowing it, it would knock the lighthouse down.
The next day, Arthur sat at the desk with his head in his hands, because it was somehow the most comfortable position. The chair he occupied was old and broken. His posture would be ruined forever. He should do something about it. He grimaced as one of the recorded voices rattling out of his earpiece grew louder and angrier. He felt like he wasn’t physically big enough to deal with the anger he was listening to. He wanted to expand and break and flow across his desk, until he was pressed into all the corners. He wanted to fill the small, perfectly square “pod” with himself, with just his body. Completely. He wanted to be bigger, and he wanted to be made out of water.
The pod was not a real room, but a space partitioned off by walls that were actually more like windows. Each wall was made out of two large sheets of very strong glass with a blind fitted between them. These blinds could be lowered so that whatever happened inside the pod remained hidden. The walls only went halfway up to the ceiling, though, so the pod was never entirely private. Conversations could be overheard. The pod was one of many lining one wall of the call center in which Arthur worked. He could hear the general murmur of hundreds of people talking on telephones on the other side of the glass, the insect buzz of typing, the hum of all those computers. He could smell dust and hot plastic.
Arthur had lowered the blinds of the pod he occupied, so he could now feel alone. His back was hunched. His longish black hair flopped down in front of his face. He wore black trousers secured high about the waist by a belt in which he’d punched new holes with a corkscrew, and a white shirt with a red tie. The trousers were too big for him. His mum always used to say he was too thin.
The angry voice that he was listening to had momentarily stopped shouting, and a second voice was now audible as it apologized. The second voice was weak, and its owner stammered.
“I’m … I’m sorry, Mr. McCormick. I’m very, very sorry. Um … before I look into that, I just need to … um. Can … can I just ask, do you have a mobile number that, um, or any other … any other contact number that I could, um, take? Please?”
Arthur squeezed his eyes shut. He heard a sharp intake of breath from Mr. McCormick.
“No!” shouted Mr. McCormick. “No, you cannot! You … you bloody people, you’ll know more about me than I do myself!” His voice grew louder and Arthur could picture the spittle flying from his lips and sticking to the telephone receiver gripped in his fleshy hand. “I’ve got a heart condition! I’m not a well man! And you … you won’t even try to help me! It’s bloody disgusting! I’m ill, I am! And you just keep asking questions!”
“I … I’m sorry, Mr. McCormick.”
“Yeah, well, I’m sorry too. Sorry I’m not talking to somebody who knows what they’re doing!”
“If—”
“Just forget about it! Don’t even bother! All this nonsense’ll kill me! Bloody idiots!”
Arthur heard Mr. McCormick slam the phone down forcefully, missing the cradle, then swearing, before righting his error with the understated click of a call being disconnected. He bit his lip. The second voice continued.
“Mr. … Mr. McCormick? Are you there? Hello? Oh.”
That second voice—that weak, stammering sound that worried and fussed into one end of the dead telephone line—was the voice of Arthur’s father, Harry, one of the many customer advisers working at the call center.
Arthur stopped the recording and was about to close down the Random Call Recorder computer program when the door into the pod swung open. It banged into one of the glass walls with enough force to send a sharp cracking sound bouncing around the small, square space. Arthur spun around on his chair, his eyes and mouth wide open.
“Arthur,” said the pale, stocky man standing in the doorway. “What are you still doing here?” He looked at his watch. “You finished half an hour ago!”
“Yeah,” said Arthur. “Yeah … Hi, Bracket. I was just catching up. Marking a few more calls. I don’t want to claim overtime. Don’t worry about it.”
“I wasn’t,” said Bracket. He had a cracked kind of voice that always sounded tired.
“OK,” said Arthur.
“You all right?”
“Yeah,” said Arthur, shutting down the computer. “I’m fine.”
“Good.”
Bracket stood awkwardly in the doorway for a moment. He had short, bristly gray hair and dark blue rings under his eyes. His shirt was creased and the sleeves were rolled up to the elbows. He wore a chunky watch that looked expensive but, Arthur reckoned, probably wasn’t. Bracket held a small stack of paper in one hand as he chewed on his lower lip. He was Arthur’s team manager, Arthur being on the Quality Assurance Team.
“Arthur,” Bracket continued at last. “There’s been some news. We’re delivering team briefings, so I’m trying to round up all of the QPs who’re still here. I wasn’t expecting to find you but, well, seeing as you are still here, you’d better come too.”
“OK,” said Arthur.
“You’re not in a rush to get home, are you?” asked Bracket.
“No,” said Arthur.
The QPs were the Quality Police, which was how Bracket referred to the Quality Assurance Team. It was his little joke.
“Then you’d best get yourself to the scrum sofas,” said Bracket. “That’s where the others are. Have you seen Tiffany anywhere?”
“No,” said Arthur. “I haven’t seen anybody since I finished. I’ve just been in here all the time.”
“I’ll meet you over there,” said Bracket, “once I’ve found Tiffany. That woman, I don’t know.”
He turned and left the pod, shaking his head and muttering under his breath.
Arthur waited a few seconds longer, so that he would not have to walk alongside Bracket, then picked up his coat and made his way out on to the main floor of the call center. This place always felt somehow green to him, but not in a healthy, fresh way—it was the sickly green of swallowed frustration, of exhausted arguments, of boredom, of well-thumbed £5 notes. This was probably partly because the carpet was green, reflected Arthur, but there was more to it than that.
The scrum sofas were beneath a long window on the opposite side of the room to the pods. Most of the QPs were already seated there. With his coat draped over his shoulder, Arthur threaded his way between semi-circular huddles of desks, each one assigned to a different team. When he finally reached the bright blue sofas, he put his coat down next to a boy called Dean, and then stood by the window and looked out over the sea toward Whitehaven lighthouse. The sea was a bitter gray color and looked violently rough. Waves threw themselves high against the wall of the far harbor, which rose about six meters above the water at that point, and then crashed over the top of it. The spume rose even as high as the top of the lighthouse, which itself stood on the harbor wall, and a never-ending wind whipped it up into the sky, in bright white specks that stood out starkly against the glowering black clouds.
“Right then!” came Bracket’s voice from behind him. “Looks like we’re all here now. Arthur, come and sit down. Is everybody actually here? Yes? Good.”
Arthur turned from the window and sat down next to Dean, in the spot where he’d left his coat. He saw that Bracket had found Tiffany. She was now squeezing on to one of the sofas, pushing everybody else along.
“Ooh, sorry I’m late,” said Tiffany. “I didn’t know! I didn’t know there was a meeting!”
“Short notice,” said Bracket.
“I was just on the bog,” said Tiffany. “Caught unawares, I was. But a girl’s gotta do what a girl’s gotta do!”
“Tiffany,” continued Bracket, and he looked at her hard.
“Sorry,” said Tiffany. “Sorry, you know what I’m like with my mouth.”
Tiffany usually wore the strangest combinations of clothes. She made them all herself, and they were always covered with geometric patterns in strange, dysentery-hued colors. They were like the clothes that Arthur imagined older women used to wear in the seventies. She had long hair that might never have been washed or combed for as long as it had grown on her head. Her teeth were mostly black with rot, but her gums were a bright electric pink. All the younger girls said she was a witch, partly because of the way she looked and partly because she herself claimed to be a medium.
“I have to read this verbatim,” announced Bracket, holding up the thick document he was carrying, “and I also have to give you each a copy of the brief. This is so that everybody working here receives exactly the same message as everybody else. Do you understand?”
“Yeah,” said somebody, quietly. Everybody else nodded half-heartedly. Arthur noticed that Diane, an empty-eyed girl on the team, was texting somebody while using her notebook to hide the fact from Bracket.
“That means that you will all take away these handouts,” said Bracket. “You will recognize the importance of the message they deliver and keep hold of it, partly to refer to in your own spare time and partly to demonstrate your interest in the workings of this corporation, this workplace, and your employer.”
“Is this part of the brief?” asked Dean.
“No,” replied Bracket. “Here, Dean, you distribute these.” He handed the stack of paper to Dean, who stood to receive it and then shuffled around the sofas, with his back slightly hunched. Dean had a significant overbite and bad skin, and he smiled genuinely at the rest of the team as he passed them their individual copies of the brief. His short brown hair had been shaped into greasy spikes with the help of some sort of gel. Once he’d finished, he turned to Bracket.
“Thank you,” he said.
“That’s OK,” said Bracket, his forehead creasing slightly. “OK then, at last. The brief is starting. I am beginning now. I am reading from the briefing note, so please listen.
“‘It is with great sadness that I have gathered you here to inform you of some recent events. As you may be aware, certain contractual renegotiations have been ongoing between Outsourcing Unlimited and the parent company, Interext, with regard to the Northern Water contract. For three years now, Outsourcing Unlimited have provided Northern Water with an excellent customer-management service from the Whitehaven contact center, and both Interext and Northern Water would like to express their unreserved gratitude to both the center and all of the hardworking staff employed there.’”
Arthur’s eyes strayed once more to the window, and the elemental turmoil beyond it. Storms were not unusual in this part of the country, but they were invariably spectacular. He was gratified to see that the weather showed no sign of improving and, if anything, was growing increasingly lively. He could hear the entire roof of the building groaning. Maybe, with luck, it would be whipped away or there would be some catastrophic power failure that meant the place had to close down. Arthur fantasized about this kind of occurrence frequently.
“‘However,’” continued Bracket, “‘despite their best efforts, Outsourcing Unlimited have failed in one of their contractual obligations. This is of great regret to all concerned, but particularly to Northern Water, who have no other option but to terminate their contract with Outsourcing Unlimited.’”
One of the older team members, Johnny, looked alarmed at that. He had been in the navy once upon a time, and sported a thick, gray handlebar mustache and tattoos all over his wrinkled hands. He now widened his bright blue eyes in a way that Arthur found over-dramatic, as if it were a deliberate action and not simply a reaction to what he had heard.
“‘This means that, as of the first of October, the arrangement between Outsourcing Unlimited and Northern Water will come to an end. Employees based at the Whitehaven contact center will no longer be working for Outsourcing Unlimited. Instead, Interext are moving the operation inhouse and will be your employer from that date on. This is the end result of several months of intense negotiations and renegotiations with Northern Water, whereby Interext have been granted the contract only on the basis that they will satisfy the contractual obligation that Outsourcing Unlimited previously failed to honor. That is, Interext have guaranteed that they will achieve the revenue targets set by Northern Water, and Interext will bring their unrivaled resources into play in order to do so.’”
That didn’t sound good. Arthur thought about his dad’s paltry cash-collection figures.
“‘If those revenue targets are not met, Northern Water will face serious difficulty in continuing to provide the northern counties with the level of service we are committed to providing. As you will all appreciate, the delivery of fresh clean water, on demand, and the removal and treatment of waste water, also on demand, are basic measures of a civilized society. We are fully committed to this task, and we are sure that all of you share that commitment.’”
Arthur frowned at “civilized society.”
“‘The first major change will be the replacement of your current section manager, Jessica Stoats, by a senior Interext director—Mr. Artemis Black. Mr. Black will be joining you all at Whitehaven on the first of October. Thank you for listening.’”
Bracket looked up at his team. They were looking around them as if they’d just woken up.
“Is that it?” said Diane, who was chewing some fruit-flavored gum very loudly. Arthur could smell it distinctly from where he sat.
“Yes,” said Bracket, “that’s it.”
“Does this mean we’ll be getting sacked?”
“No,” said Bracket. “Erm …” He looked at the brief again, and then back to Diane. “No,” he repeated.
“Good, good,” she said, standing up, and then everybody else was standing up too.
“Hang on,” said Bracket. “Hang on! Nobody got any questions?”
“What’s Interext?” asked Dean.
“It’s the parent company of Outsourcing Unlimited,” answered Bracket, uncertainly.
“What’s a parent company?” asked Diane.
“It’s a company that owns another company,” said Bracket.
“Have you ever heard of Interext?” asked Arthur.
“Well,” said Bracket, shrugging. “I must have. I mean, I don’t really remember, but yes.”
“Jessica Stoat’s that big lass up on t’pedestal?” asked Johnny.
“She’s the manager of this whole operation,” said Bracket, “so you should know who she is.”
“Aye, well,” said Johnny. “Is she that big lass up on t’pedestal?”
“She sits on the command center, yes,” said. . .
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